Bosses everywhere are scrambling to figure out if and how to grade their employees’ AI use.
At Gusto, a platform for human resources, managers slot workers into one of five AI archetypes during quarterly reviews. They may begin as “observers,” those who aren’t yet using AI on their own. “Integrators” have made AI part of their regular work day and see “better outcomes consistently” as a result. The most advanced are “amplifiers,” who find new ways to use AI and share what they’ve learned with coworkers.
The intent is less to rule by the carrot or the stick, and more to standardize how the company implements an emerging technology, says Scott…
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