This story is based on an interview with Carlene Jenkins, 89, a retired personal shopper from Austin . It has been edited for length and clarity.

Three years ago, it became time for my husband, Robert, 90, a retired dentist, and me to downsize and move from our house in Austin.

A lot of people in our situation tour different facilities to find the right one. However, it was a no-brainer for us to choose Westminster Senior Living in the city center.

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So many of our friends were…

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