Amazon customers are taking aim at the e-commerce giant over its email etiquette.
Earlier this summer, some Amazon customers started seeing generic descriptions instead of exact ones in receipts and other order-related emails. An engine air filter for a car, for example, might now appear in the emails as an “automotive item” and require the reader to check Amazon’s website or app for more details about the order.
It’s a change that has drawn ire from some Amazon shoppers. Amazon made a similar change to its emails in 2020, but eventually rolled it back.
One Reddit post, for instance, has attracted 450 comments over the last two months…
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