- Hulu crashed during the livestream of the 97th Academy Awards.
- Some users reported error messages at critical moments of the show, including the best actress nomination.
- This is the first time the platform has streamed the awards live.
Hulu crashed during the livestream of the 97th Academy Awards on Sunday, leaving fans disappointed and unable to follow along in real time for some of the biggest awards of the night.
For some users, the outage occurred during the best actress segment. Several Hulu users said the livestream went dark for them while Emma Stone was onstage introducing the award, before listing off the nominees.
“This evening, we experienced technical and livestream issues on Hulu which impacted some Oscars viewers,” a Disney spokesperson said in a statement to Business Insider. “We apologize for the experience and will make a full replay of the event available as soon as possible.”
Earlier in the night, the Disney-owned streaming platform experienced technical issues as well.
According to DownDetector.com, some 33,650 customers reported experiencing problems with login and video streaming beginning around 7 p.m. ET. — just as the awards show commenced.
“Our team has identified the issue and users affected should be able to log back in again soon. We apologize for the inconvenience,” Hulu wrote in a post on X addressing the issue.
About an hour later, the company replied to the initial post and offered an update on the outage.
“Thanks so much for hanging in there!” Hulu wrote. “Our team took the necessary steps to resolve this, so you should be all set after rebooting your device. We appreciate your patience!”
This is the first time that the Oscars are streaming on Hulu.
March 3, 2025 — The story has been updated to include a statement from Disney.
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